Did you receive one of the items you purchased, but not all of them? Don’t fear - this is likely because your customized products will typically arrive in more than one package.
We work with multiple vendors to give you the best pricing and quality, so your products may not be shipped from the same destination. Therefore, if you’re missing an item initially, it’s likely arriving in a separate package. Check your confirmation emails for delivery progress updates on all of your packages. If you’re having trouble finding your confirmation email, be sure to check your spam folders for emails from hello@arcivr.com.
If you’re still concerned you are missing an item of your order, reach out to us at support@arcivr.com and we’ll help track it down.