Orders go into production almost immediately after being placed. Therefore, we cannot change an order once it’s been placed. Be sure to double-check these details before you place your order:
The items.
Please double check your selected photos, products and quantities before placing an order.
The photo and how it’s cropped.
You can crop and rotate your photo when choosing your product. We offer products in various sizes and shapes, so your photo may need to be cropped or repositioned to fit your selected items. Please crop and rotate your photos as desired before placing your order. Orders go into production almost immediately. We cannot reprint or refund an order because the photo wasn’t cropped properly before the order was submitted.
The discount code (when to apply it).
Occasionally, Arcivr offers discounts and sales via discount codes. In order to use a discount code, you must enter it during the checkout process, and before submitting your order. We are not able to retroactively apply a discount once the order has been placed.
Any other questions about your order? Send us a note at support@arcivr.com.